Become a Client Enrollment Support Coordinator and assist union members in understanding their benefits. Deliver high-quality service while navigating members through the enrollment process in a remote capacity.
You will facilitate communication with clients through phone calls and virtual meetings, ensuring they comprehend their benefit options and assisting them in completing applications. Your positive attitude and strong communication skills will contribute to maintaining organized records and enhancing client service, while also participating in leadership development initiatives.
Key Responsibilities: • Connect with clients via inbound and outbound calls • Schedule and facilitate benefit review meetings online • Clearly educate clients on various programs • Ensure all application documentation is correct • Keep organized records while delivering excellent client service