Monitor our social channels and promptly address client inquiries
Multitask and navigate across multiple social media platforms
Proactively engage clients and contribute to growing Kraken’s social media voice and presence
Moderate our social communities
Excel in high‑pressure work environments and adapt seamlessly to the dynamic landscapes of social media and cryptocurrency
Actively participate in team meetings, projects & training sessions, staying up to date with industry developments and our comprehensive product + service range
Continuously enhance the client experience by delivering exceptional, 6‑star service in every interaction
Continuously learn about new crypto trends, products, and technologies
Understand Crypto Culture and strengthen Kraken’s contributions to it via Social