Hybrid position (2 days per week) based in São Paulo.

Please note: resumes must be submitted in English. Applications submitted with resumes in other languages will not be considered.

WHO WE ARE & WHAT MAKE'S US A GREAT PLACE TO WORK

NPS Prism is a market-leading, cloud-based customer experience (CX) benchmarking and operational improvement platform, wholly owned by Bain & Company. Our platform delivers actionable insights and analysis that help organizations design game‑changing customer experiences. Built on rigorous research methodology and robust data, Prism enables clients to benchmark their performance on overall NPS® and each step of the customer journey against competitors.

Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. While NPS Prism is its own company, NPS Prism is 100% owned by Bain & Company—one of the top management consulting firms in the world and a company ...