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Client Account Director, BFSI

Hospitality Full Benefits Career Growth
Company

Alorica

Location

Colombia, Colombia

Posted

June 13, 2026

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About This Opportunity

  • Expand business footprint with existing clients.
  • Align Company short- and long-term strategies with client to maintain and expand revenue.
  • Oversee all contract renewals and negotiations
  • Present Company solutions based on understanding of client's business issues.
  • Act as a strategic manager for internal Company resources as well as client contacts to successfully negotiate, close and implement new business.
  • Work with internal teams to structure value proposition to clients.
  • Lead negotiations to ensure Company best interests from a business issue and legal perspective.
  • Provide leadership and support in crafting client proposals.
  • Provide guidance on key deal assumptions such as call volumes, service levels and other critical metrics necessary to build proposals.
  • Meet with sales leadership to craft personal development strategy on a regular basis.
  • Responsible for respective department's overall pe...