• Education: Secondary (high) school graduation certificate


• Experience: 7 months to less than 1 year

Tasks

• Answer inquiries and provide information to customers
• Perform general office duties
• Receive and log complaints
• Answer clients' inquiries and provide information

Work conditions and physical capabilities

• Attention to detail
• Work under pressure
• Bending, crouching, kneeling
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Screening questions

• Are you authorized to work in Canada?