Position Overview

The Claims Administrator is an entry‑level claims position responsible for educating consumers and builders about the claims process and initiating submitted claims for the region. The role works collaboratively with other claims staff in both individual and team‑oriented capacities and reports to the Claims Manager.

Responsibilities

• Handle claim inquiry calls and initial contact.
• Open submitted claims.
• Educate consumers and builders on the claims process.
• Manage the claims general email inbox.
• Expand contractor network by finding, vetting, and adding new contractors and consultants.
• Perform additional duties and responsibilities as reasonably assigned.

Qualifications

• Desire to obtain a Level 1 and Level 2 general insurance license.
• Proficient technical skills (Microsoft Office, Outlook, and other standard business software).
• Exceptional time ...