The City of Calgary has approved the establishment of a new dedicated Water Utility, established to deliver safe, reliable, and industry‑leading drinking water, wastewater, and stormwater services for Calgarians. Formed as part of a major transformation of the City’s service delivery model, the new utility represents a shift toward an increased focus on safety, risk management, financial discipline, and long‑term infrastructure stewardship.
Operating with a dedicated budget and a workforce transitioning from the existing water services functions within the City of Calgary, the Utility will work closely with the new Water Utility Oversight Board. Its mandate spans everything from source water protection and treatment operations to network maintenance, customer service, environmental compliance, and emergency response. Central to the organization’s success will be operating as a modern utility organization that emphasizes safety leadership, risk‑in...