Join CIBC in Langley as a Client Service Representative, where your passion for client engagement and banking expertise will shine. Help clients manage their financial goals while delivering an exceptional customer experience.
As a member of the Personal and Business Banking Team, you will provide crucial support to clients at our Banking Center. Your responsibilities include answering queries, assisting with transactions, and connecting clients to specialized teams. Flexibility is essential as you'll work varying shifts, including evenings and weekends, to ensure superior client service.
Key Responsibilities:
• Assist clients with account management and financial products
• Resolve client issues by listening and problem-solving
• Introduce clients to digital banking platforms
• Provide a meaningful client experience by engaging effectively
• Collaborate with team members for better solutions
Requirements:
• Prior experience in client service preferred
• S...