Engage in regular phone calls, emails, and Teams messages with internal and external clients to address inquiries, confirm bookings, and provide timely updates on charter-related matters.
Send annual rate sheet for common destinations to Tour Operators.
Work closely with the Customer Care and Customer Contact teams to address charter-related customer service inquiries and issues.
Schedule Charter Flights
Review aircraft schedule and book charters according to client requirements, focusing on aircraft and pilot utilization.
Schedule Optimization
Support commercial schedule optimization, based on inputs from Network & Revenue Management and Flight Operations team.