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Change Management Analyst

Hospitality Full Benefits Career Growth
Company

Microserve

Location

edmonton, Canada

Posted

May 29, 2026

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About This Opportunity

Change Management Analyst (10 month contract)

Location: Edmonton, AB / Hybrid

  • Support the development and execution of internal and external Organizational Change Management (OCM) strategies across multiple system releases.
  • Draft, coordinate, and manage internal and external communications, including key messages and stakeholder-facing materials.
  • Monitor adoption metrics, stakeholder inquiries, resistance, and user feedback, and support appropriate follow-up activities.
  • Identify training, communication, and change readiness gaps and address them through targeted OCM interventions.
  • Lead post-release feedback collection and analysis to assess impacts, user experience, and adoption.
  • Translate insights into actionable recommendations and response plans to support sustained adoption.
  • Collaborate with internal teams to ensure OCM activities align with project objectives, release schedules, and broader...