Take on the Technical Specialist role at CFirst in Longueil, QC, specializing in after-sales support for aircraft. This full-time position focuses on urgent technical issues and requires presence at the facility.
As a Technical Specialist, you will report to the Senior Manager and manage after-sales technical service for grounded aircraft. Your responsibilities include documenting customer issues in the CRM, providing timely follow-up, and collaborating with P&W organizations to expedite resolutions. Use your skills to turn around urgent requests and deepen your knowledge of P&W products.
Key Responsibilities: • Manage emergency support for grounded aircraft • Track customer interactions in the CRM system • Follow up on reported issues within 24 hours • Address urgent requests with priority • Work closely with P&W and external suppliers
Requirements: • 10 years in aircraft maintenance or aerospace degree •...