Lexmark is now part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

Responsibilities

The Central Site Ops is responsible for supporting all processes related to billing in the steady state stage as defined by the Client Statement of Work (SOW). Duties include day‑to‑day operations against the core managed services delivery requirements, including asset management, toner management, and customer reporting as required in the SOW.

Experience and Background

• Handling issue resolution, general service delivery concerns, escalation management.
• 2+ years experience in an operations role, invoicing, reporting (SLA and other operational metrics).
• Experience and knowledge in Excel and Power BI.
• Excellent skills in MS Office Suite including word processing, spreadsheet (Excel).
• Demonstrated ability to interact with internal clients via phone and email.

...