JOB DETAILS
Manage, direct and monitor the overall performance of the centre
Effective liaison, support and assistance with the whole of the organisation
Maintain and improve mechanisms for centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities
Utilise agreed systems to manage the centre functions, analysis and documenting
Direct the development of plans for the centre to include management to achieve targets
Developing plans for the centre’s progress and growth
Support to all other departments with and related issues
Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
Reporting (content and format as agreed) on a monthly basis as agreed
Dev...