Drive efficiency as the Retail Portfolio Operations Manager at CC&L, focusing on billing and team support in a hybrid setting. Your role will enhance operational processes within wealth management. As a valued Manager in the Investment Resource Group, you'll spearhead a team responsible for key operations including billing, account administration, and retail trading support. Your leadership will be vital for maintaining compliance and enhancing workflows. Through effective communication and problem-solving skills, you will ensure that both client and departmental needs are met effectively. Key Responsibilities: • Supervise the financial operations team • Facilitate training and performance reviews • Identify process inefficiencies and implement solutions • Coordinate with custodians and service providers • Execute and communicate testing plans for systems Requirements: • 5-10 years of operations experience in financial services • Bachelor’s degree in finan...