Serve families with dignity as the Family Services Manager at Catholic Cemeteries. This key role combines leadership and ministry to provide exceptional care in times of need.
As the Family Services Manager, you'll guide a dedicated team of Family Services Advisors, ensuring they deliver quality service with empathy and respect. This role necessitates strong leadership and collaboration with community partners to achieve service excellence and help families navigate their grieving process.
Key Responsibilities:
• Direct the Family Services Advisor team to ensure excellent service
• Provide mentorship and training to improve team performance
• Manage compliance and documentation for services offered
• Collaborate with community leaders on outreach initiatives
• Track family engagement and service follow-ups
Requirements:
• 5 years of experience in service management
• Bachelor’s degree in business management or related field preferred
• Familiarity with ...