OVERVIEW Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: * Conduct site inspections for prospect, tentative event and catering business * Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. * Ensure the standard W template of responses is used and that enqui...