This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.
Responsibilities
The management of the assigned projects and/or cases.
Adherence to the general company processes.
Telephone support:
Implementing call‑centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on:
Funding and access issues, including private, public and special access programs.
Compliance programs.
Administer and adhere to case‑management protocols, including clinical monitoring, data collection, on‑going patient follow‑up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.