Take on a transformative role as Senior IT Manager at Caseware, overseeing critical IT functions from our Toronto headquarters in a modern hybrid setup. Drive strategic initiatives to enhance efficiency and operational success.
In this full-time role, lead teams managing IT support, infrastructure, and service desk operations, while also focusing on modernization and scalability. You will provide technical leadership in AWS, Azure, and related technologies, solving complex challenges as you improve service delivery.
Key Responsibilities:
• Lead the IT roadmap encompassing modernization and service delivery
• Manage cross-functional IT teams effectively
• Provide technical oversight on infrastructure and operations
• Drive improvements in ticket resolution and asset management
• Foster partnerships across departments to enhance IT strategies
Requirements:
• Experience in global IT leadership roles
• Strong technical background in enterprise IT environments<...