Join Teladoc Health as a Canada Technology Specialist, delivering exceptional hardware and software support in a hybrid work model. Engage with clients to streamline technology implementation and service.
In this key role, you will ensure that both Canadian operations and external clients receive top-notch technical assistance. You will need to exhibit expertise in troubleshooting hardware and software issues while providing outstanding customer service. Collaboration with clinical operations and international tech teams will be essential as you manage end-user devices and help streamline operational processes.
Key Responsibilities:
• Manage Telehealth device setup and optimization
• Coordinate hardware procurement and logistics for installations
• Troubleshoot technical issues and document solutions
• Maintain accurate inventory tracking of devices
• Support clients with networking configurations and firewall setups
Requirements:
• Bachelor's degree or equiv...