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Call centre manager

Hospitality Full Benefits Career Growth
Company

Harlow Payments

Location

montreal (administrative region), Canada

Posted

June 09, 2026

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About This Opportunity

  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 34 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

Work setting

  • Relocation costs not covered by employer
  • Urban area

Tasks

  • Analyzes the administrative issues in order to provide help to the employee
  • Sort the technical problems in order to help the employee with established procedures
  • Hire, train, direct and motivate staff
  • Leading/instructing groups
  • Monitor and evaluate
  • Provide staff training
  • Resolve conflict situations
  • Conduct sales calls
  • Supervisory Experience
  • Offer mentoring
  • Monitor staff performance
  • Monitor department's performance
  • Conduct quality audits

Supervision

  • More than 20 people

Policy and program exper...