Indefinite contract + full benefits + stable monthly pay, onsite role starting May 18. Interviewing now. Prioritizing candidates who can start ASAP. Multiple openings available as we continue to grow the team.

Role Snapshot

• Role: Call Center Representative
• Location: Cali, Colombia (Onsite)
• Salary: Gross monthly salary COP 3,557,000 (~ net COP 3,272,440)
• Schedule: Monday to Friday, 10:00 AM to 7:00 PM Colombia time (8:00 AM to 5:00 PM PST)
• Own each call end-to-end. Clear steps. No guesswork.

What You'll Do

• Call members to book in-home or telehealth visits
• Answer inbound calls on English queue
• Update CRM and scheduling system after each call
• Follow up on no-shows and reschedules
• Confirm next steps before ending calls
• Escalate urgent needs fast (clear path)

Must-Haves

• Fluent English, spoken and written
• 1+ year call cen...