Shape the future of Calgary Co-op's Home Health Care as Operations Manager, focusing on sales and exceptional service. This role blends operational oversight with team leadership.
As the Operations Manager, you will guide all aspects of HHC locations, ensuring maximum efficiency and adherence to the brand standards of Calgary Co-op. You'll oversee budgeting, build a strong team, and maintain compliance with health care regulations. Your role will also include enhancing customer service standards and fostering community connections.
Key Responsibilities:
• Direct day-to-day operations of HHC facilities
• Own and manage centre-level financial budgets
• Foster a positive and engaged team culture
• Monitor compliance with industry regulations effectively
• Manage customer feedback and service standards diligently
Requirements:
• Three years’ experience in management is essential
• Required Grade 12 education
• Business or medical-related education is desira...