Join Cairn Group as an Assistant Spa Manager and drive a culture of exceptional guest service. Ensure a smooth operation and create memorable experiences in this dynamic environment.
This role requires a proactive individual with leadership skills to guide the spa team effectively. Your attention to detail and guest-focused personality will play crucial roles in maintaining high service standards and encouraging repeat visits. Flexibility in your schedule will help accommodate the team and guest needs alike.
Key Responsibilities:
• Supervise daily spa activities for quality assurance
• Enhance customer satisfaction through effective team management
• Foster a welcoming atmosphere for returning guests
• Ensure compliance with all operational processes
• Accurately manage bookings and payments
Requirements:
• Minimum Level 3 Beauty Therapy qualification
• Guest service experience in a spa setting
• Excellent interpersonal communication skills
• Ability...