The main purpose of this role is to focus on performing daily operations as per procedures

Perform data entry, processing, reconciliation, and data maintenance as per procedures

Work is performed with predefined parameters and includes specialized training on desk responsibilities

For any exceptions, work with team lead and department manager to escalate as per procedures and to ensure overall compliance with accepted practices and policies

Elements of risk are managed through operational reviews, system checks, and adherence to procedures

Provide customer service to all of RBC Clients, when contacting short accounts for Buy-In Notices

Process standardized or routine transactions within specific area or department, such as Frozen Letters and PairOffs

Respond to questions from other dep...