Elevate customer experience with FCT as a Business Solutions Specialist. Support executives and enhance client relationships through proactive engagement in a hybrid work model.

FCT seeks a Business Solutions Specialist to ensure positive customer interactions and satisfaction. In this customer-facing role, you will collaborate with Business Development Directors while assessing and fulfilling customer needs effectively. You will identify new business opportunities and promote service enhancements, supporting a thriving client base.

Key Responsibilities: • Manage relationships to ensure exceptional customer experiences • Collaborate with teams to identify new business opportunities • Understand clients' processes and suggest innovative solutions • Coordinate assessments related to customer audits and assessments • Deliver training for products and services to clients and partners

Requirements: • Experience in customer-facing roles preferred • Knowledge in col...