Enhance client relationships as a Business Continuity Management Specialist at our Toronto, Ontario location. Dive into incident management, data integrity, and stakeholder collaboration to drive business continuity initiatives.
In this crucial role, you will support both the Relationship Managers and various Business Continuity roles to align with industry best practices. Your responsibilities include conducting health checks on continuity plans, providing 24/7 incident management support, and preparing detailed monthly reports. You will also partner with stakeholders to refine and implement governance structures for business continuity.
Key Responsibilities:
• Champion a customer-focused culture to deepen client relationships
• Conduct health checks on continuity plans for reporting accuracy
• Provide 24/7 incident management support as needed
• Administer changes to business continuity plans and schedules
• Collaborate on improving business continuity processes<...