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Business Consultant

Hospitality Full Benefits Career Growth
Company

Donna Cona

Location

Ottawa, Canada

Posted

June 08, 2026

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About This Opportunity

Reference #: 8464
Location: Ottawa

Type: Sub-contract


This posting is for an incorporated contract engagement and is not an employment position.


Donna Cona Inc. is currently seeking a Business Consultant, for one of our key clients.


Candidate MUST have the following:

  • Minimum five (5) years of experience supporting business transformation, process improvement, operating model, governance, or organizational change initiatives;

  • Experience developing process maps, operating procedures, governance documentation, or implementation materials;

  • Experience supporting workshops and stakeholder engagement activities;

  • Prior consulting experience as part of overall career experience; and

  • Strong written communication and documentation skills.

    • Preferred Qualifications:

  • Experience within contact centre, service desk, workload/workforce management, or customer support operations;

    • ...