Join CBC/Radio-Canada as a Lead Analyst, specializing in Business Applications to enhance ServiceNow capabilities. This hybrid role focuses on strategic leadership and technical expertise. As a key player, you will solve complex problems and ensure that ServiceNow solutions meet business requirements. Your role involves managing an analyst team, and you will facilitate critical project phases from the initial analysis to final implementation. Your bilingual communication skills in English and French will enhance collaboration with stakeholders. Key Responsibilities: • Provide support and coaching to the analyst team • Manage and prioritize team workloads effectively • Align ServiceNow solutions with enterprise objectives • Lead scrum ceremonies promoting business alignment Requirements: • Bachelor's or Master's Degree in relevant fields • 5+ years of experience as a Business or Systems Analyst • 3+ years with ServiceNow platform administration • Strong ...