**Major Responsibilities/Job Description**: - Responsible for working closely with the tech team and business sponsors to understand business requirements and drive the delivery of quality solutions. - Posses an in-depth understanding of the business function/processes supported and work with business partners for improvements. - Responsible for defining epics, features and user stories based on requirements from business users. - Assist tech manager/lead in determining scope and impact of enhancements request, estimating effort, developing detailed project plan with timeline. - Manage cut over tasks, track delivery of timelines and communicate status with appropriate cadence. - Demonstrate a Get it Done attitude and drive initiatives to closure with proactive stakeholder interaction and follow-ups and escalating as needed. - Maintain a calm and professional demeanor at all times and consistently interact professionally and productively with all levels of employees...