Job Title: Business Analyst
Location: Nairobi, Kenya

Reports to: Country Manager

Role Overview

The Business Analyst (BA) will act as the critical link between business stakeholders, end-users, and technical teams. The BA will be responsible for gathering, analysing, and documenting business requirements, converting them into functional and technical specifications, and supporting the delivery of software solutions that align with organizational goals and customer needs.

The BA will ensure that products are designed and delivered with clarity, efficiency, and business value in mind, serving as the voice of the business within the development lifecycle.

In summary, the BA’s role in the software development practice will not just be about documentation, but also about facilitation, collaboration, and ensuring business value alignment throughout the software development lifecycle.

Key Responsibilities