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Responsibilities
Lead the creation and review of business and system processes to enable effective and efficient administration of group health & dental benefits and/or life & disability benefits.
Business contact for IT and clients/partners for system-related issues.
Liason between clients and internal departments for service and change management.
Key business contact in the development and testing of system initiatives and changes including managing system problems.
Development of complex reporting, analysis, and reconciliation of data including report design and creation.
Project leader for systems and process reviews supporting enhancements, productivity improvements and efficiencies relating to administration.