Drive impactful change at telMAX Inc. as a Business Systems Analyst. This hybrid role focuses on translating business needs into actionable specs while improving processes and communication. As part of a growing team, you'll report to the Head of Network & Systems. Your role will bridge the gap between technical teams and business requirements. You'll manage the systems request intake, prioritize tasks, and enhance processes to maximize efficiency. Key Responsibilities: • Own the systems request intake and prioritization process • Translate business needs into clear actionable specifications • Build and maintain operational reports for decision-making • Track project milestones and communicate statuses effectively • Identify friction points and suggest process improvements Requirements: • Minimum 2 years in business analysis or similar role • Proven ability to write requirements and manage backlogs • Comfortable with project management tools • Intere...