Elevate your career with Kardium as an Operations Application Support Specialist in Burnaby, where your role will focus on optimizing technical applications to improve operational efficiency. Help us change lives with innovative medical solutions.
This position involves hands-on troubleshooting of custom applications and identifying inefficiencies to facilitate improvements. You will both resolve operational issues and support training initiatives while working with various teams to ensure effective application use. Your strong analytical skills will help determine efficient solutions for proposed technology features.
Key Responsibilities: • Solve user-reported issues and manage support tickets • Conduct analysis to improve operations efficiency • Maintain guides for troubleshooting common challenges • Communicate updates and solutions clearly • Collaborate with teams for application feedback and training