Elevate your career with Brandt as a Customer Support Representative in Regina. Support a coast-to-coast branch network by processing parts orders and responding to customer inquiries promptly.
In this critical role, you'll be essential to Brandt's 24/7 Customer Service Centre. The ideal candidate possesses strong customer service skills, excels in multitasking, and is detail-oriented. You will initiate outbound calls, navigate web applications, and collaborate with vendors to ensure customer satisfaction and order accuracy.
Key Responsibilities: • Initiate outbound sales calls to drive parts orders • Respond promptly to inquiries via phone, email, and text • Engage with customers to identify needs and provide solutions • Accurately process parts orders ensuring fulfillment • Confirm inventory availability and shipping timelines
Requirements: • Strong customer service skills with problem-solving focus • Ex...