Location: Kannur Salary: 7.2 LPA Experience: 12+ Years in Automobile Service Operations
Experience Required * Strong experience in workshop operations, team handling, customer satisfaction, and service target achievement * Candidates with Commercial Vehicle / Passenger Vehicle dealership experience preferred * Prior experience as Service Manager / Works Manager / Branch Service Head will be an added advantage Key Responsibilities * Handle overall branch service and workshop operations * Lead and manage service advisors, technicians, and workshop staff * Ensure achievement of service revenue, labour, and productivity targets * Monitor customer satisfaction, vehicle delivery, and complaint resolution * Ensure smooth workshop operations and process compliance * Coordinate with spare parts, warranty, and customer support teams * Monitor job card flow, vehicle turnaround time, and work...