Job Overview

Assist with relocations via email, phone, and chat; answer questions on benefits, entitlements, and expenses.

Conduct 30‑minute planning sessions (phone/video) to explain policies, processes, and expenses.

Review and process expense claims and advance requests.

Maintain detailed records of all communications and updates.

Provide general administrative support.

Qualifications

• French/English bilingual
• Experience in relocation or customer support is an asset
• Strong communication, interpersonal, and customer service skills
• Organized, self‑motivated, and able to manage time independently
• Comfortable multitasking across phone, email, chat, and video
• Professional under pressure with a collaborative approach

Requirements

• Availability between 8am–8pm, Monday–Friday
• Full attendance during 3‑week training (8am–4pm)
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