Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office environment.
As a full-time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry. You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives.
Key Responsibilities: • Process customer orders via multiple channels • Communicate with customers regarding delivery timelines • Resolve inquiries about shipment inconsistencies • Collaborate with internal teams to enhance service • Use various platforms for effective communication
Requirements: • Bilingual in French and English • At least 3 years of...