Elevate your career as a fully bilingual Operations Officer III with Randstad Canada in Mississauga, Ontario. This hybrid role blends customer communication with essential back-office administration.
Join a dynamic team of 15 professionals for a 12-month contract focusing on customer service and efficient administration. You will handle KYC checks, high-volume data entry, and document reviews, ensuring accuracy in wire transfer details. This position operates with a rotational shift schedule, offering flexibility and a collaborative work environment.
Key Responsibilities: • Verify customer information through inbound and outbound calls • Conduct thorough Know Your Customer (KYC) checks • Maintain accurate records and perform data entry tasks • Provide wire transfer details with precision • Collaborate in daily meetings to enhance service quality
Requirements: • Fluent in English and French (written and verbal)