Drive customer success as a Bilingual Cybersecurity Channel Account Manager at ESET, supporting the Quebec and Eastern Canada regions. Engage with clients, renew licenses, and explore upsell opportunities to enhance relationships.
As part of ESET's dedicated team, this role focuses on maintaining and expanding our customer base while working with channel partners. The ideal candidate will be a sales-driven professional with a passion for building strong customer connections. Your success will directly influence the renewal rates and revenue growth in a hybrid work environment.
Key Responsibilities:
• Maintain an accurate sales pipeline and account data
• Proactively secure upcoming renewals and upsell opportunities
• Assist ESET resellers in completing sales through the channel
• Process sales materials, quotes, and invoices for partners
• Record all sales-related activities in Salesforce accurately
Requirements:
• Fluent in French and English, with strong co...