🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Bilingual Customer Support Specialist (Santiago)

Hospitality Full Benefits Career Growth
Company

Coolbet

Location

santiago, Chile

Posted

June 18, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

The Job in a Nutshell

A Sneak Peek into Your Role

  • Solving and following up on customer queries while collaborating with other teams to ensure a smooth experience.
  • Sharing insights from customer interactions to improve the overall customer journey.
  • Taking ownership of issues during your shift and finding efficient solutions to minimize impact on customers and the team.
  • Translating texts for our website and newsletters as needed.
  • Monitoring daily and weekly reports and taking action when necessary.
  • Supporting other teams within the Services Department and helping mentor or train new team members.
  • Participating in proactive activities, like telemarketing, when required.
  • You’ll be working on a rotating schedule with 8-10 hour shifts between 12 PM and 4 AM, including some weekends and national holidays.

You’re good at

  • Confidence communicating in Spanish and English, and keep...