Join Uline as a Bilingual Customer Service Specialist in Toronto and be the voice of exceptional support. Engage with customers in English and French, delivering prompt assistance with orders and inquiries.
This full-time role works Monday through Friday, offering a structured environment and opportunities for professional growth. You will receive thorough training to enhance your skills while becoming familiar with Uline’s vast product offerings. Your expertise will be vital in fostering positive customer relationships.
Key Responsibilities:
• Efficiently process customer orders and inquiries
• Recommend the best products and solutions
• Build robust customer relationships via chat, email, and phone
• Assist customers in utilizing Uline's online platform
• Answer questions related to product availability and shipping
Requirements:
• High school diploma required; Bachelor's preferred
• Bilingual fluency in English and French
• Strong problem-solving and...