Full-time work: Shifts between 6:00 AM and 12:00 midnight, 5 days on, 2 days off; weekend availability required, minimum 40 hours per week.
Responsibilities
Providing correct and updated information to customer inquiries on the status of their shipment, transit times, products, procedures, etc. for any shipments being delivered to domestic residential destinations
Listening for and documenting any customer complaints while providing feedback to the customer as to follow up/procedures
Directing customer to appropriate department when required
Completing all necessary forms relative to customer service
Decision quality: Requires the ability to synthesize many options and quickly make decisions
Benefits
$19/hour (same rate during training)
Paid learning and development training program.
Competitive insurance coverage, incentives, and two weeks’...