Elevate your career as a Bilingual Customer Service Representative with Uline in Milton, ON. Deliver exceptional support to customers, ensuring a legendary service experience.
Uline is seeking a full-time Bilingual Customer Service Representative fluent in English and French. You will be responsible for processing orders, offering product insights, and assisting with account inquiries. The role involves building strong customer relationships through various communication channels while navigating Uline's website effectively.
Key Responsibilities:
• Process customer orders and inquiries efficiently
• Provide expert product recommendations and solutions
• Build relationships with clients via phone, email, and chat
• Understand and address customer needs daily
• Guide customers through Uline's online ordering system
Requirements:
• High school diploma; Bachelor's degree preferred
• Bilingual in English and French, both written and verbal
• Strong problem-s...