Bilingual Customer Service Representatives (B2 English Level)

Interview in English

• Location: Bogotá, Colombia


•  Full-time


•  $3,200,000 COP (Gross Monthly Salary)


•  On-site


•  Permanent Contract
  
  

About the Role:

We are looking for detail-oriented and passionate bilingual representatives to join our customer service team specializing in payments and transactions. In this role, you will handle voice interactions, assisting users of a popular U.S.-based financial app similar to Nequi. Customers will contact you to resolve inquiries about the app, transaction issues, and general support questions.

Responsibilities:

• Provide customer support in English via phone calls, addressing inquiries and concerns regarding the payment appli...