Overview

Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division. This hybrid role in Montreal offers the chance to support 401(k) participants, work with KPIs, and develop skills in a fast-paced, customer-focused environment. Fluency in English and Spanish is an asset.

What is in it for you

• Hourly salary of $25.
• 6-month contract with the potential for permanent employment.
• Full-time position: 37.50 hours per week.
• Department hours: 8:00 am to 10:00 pm.
• Shifts fall between 10:00 am and 8:00 pm.
• Weekday schedule - Preferred shifts: 10:00 am – 6:00 pm; 11:00 am – 7:00 pm; 12:00 pm – 8:00 pm.
• Hybrid work: in-office Tuesday to Thursday.
• Opportunity to work in a dynamic and professional environment.
• Join a passionate and inclusive team of professionals.

Responsib...