Become a Bilingual Customer Service Experience Representative with Aviso Wealth to elevate customer support. Engage with clients and advisors via phone, email, and chat in both French and English.
This role at Aviso offers a chance to showcase your exceptional customer service skills while being part of a dynamic contact centre team. You'll handle customer inquiries, provide personalized solutions, and contribute to ongoing improvement initiatives. Your passion and reliable demeanor will enhance the overall customer experience.
Key Responsibilities:
• Respond to customer inquiries via phone, email, or chat
• Provide tailored solutions to enhance customer experience
• Act as primary contact for problem resolution
• Suggest and participate in process improvements
• Apply departmental policies effectively
Requirements:
• 1+ year experience in customer service is preferred
• Proven track record of customer satisfaction
• Fluency in English and French is man...