Become a Bilingual Collections Analyst, focusing on timely payments and effective account management within a thriving organization. This position plays a key role in supporting financial integrity and customer satisfaction.
As an analyst, you will actively manage a portfolio of customer accounts while ensuring compliance with credit terms. Your expertise in resolving billing disputes and conducting account reconciliations will be essential for smooth operations. Building strong relationships will enhance cash flow and mitigate risks associated with the accounts receivable process.
Key Responsibilities: • Proactively manage customer accounts for payment compliance • Contact customers regarding overdue invoices via calls/emails • Resolve billing issues in partnership with various departments • Assist cash application teams in correcting payment entries • Maintain accurate records of interactions with customers