Bilingual Client Service Specialist - July 2026

Requisition ID :

What you will be doing:

As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.

• Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment.
• Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.
• Educate clients on a wide range of financial products (e.g., chequing/savings accounts) and on self-service channels to enable clients to serve themselves online.
• Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.