Elevate customer satisfaction as a Bilingual Claims Customer Support Specialist. Investigate auto claims and assist clients in an engaging hybrid workplace.
This position entails providing top-notch service while being fluent in French and English. You will process claims efficiently, support clients throughout the self-resolution process, and ensure thorough documentation. Ideal candidates thrive under pressure and have strong communication skills, committed to delivering exceptional customer service.
Key Responsibilities: • Investigate and process claims for Hosts and Guests • Provide outstanding customer support and assistance • Maintain thorough and accurate documentation • Support continuous improvement of claims processes • Coordinate directly with third-party administrators
Requirements: • 1+ years of auto claims experience advantageous • Fluent in both French and English • BA/BS or equivalent...