Bilingual Auto Claims Specialist / Sr. Auto Claims Specialist – Montreal

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The Opportunity

Zurich Canada is seeking an experienced claims specialist to handle first‑party automobile and/or property claims within commercial lines. The role involves managing claims from intake through settlement, ensuring compliance, and delivering excellent customer service to clients, brokers, and internal stakeholders.

Reporting to the Claims Handling Manager, you will manage first‑party auto property damage claims for low to moderate exposure commercial lines, following established protocols and using our claims management systems.

What you will do

• Document claims files accurately, capturing and updating data for commercial auto claims.
• Determine liability, verify policy coverage, and analyze applicable law.
• Develop case strategies, evaluate claims, and manage escalations as needed.
• Establish and r...